Terms

Proposed terms — replace with counsel-reviewed text before launch.

The Fix-or-Replace Check is software operated by the platform owner and licensed to the HVAC business whose name appears on the page ("the Business"). The Business is solely responsible for every answer sent to a homeowner, for the technician review, for pricing shown, and for the service it then provides. The platform does not diagnose equipment, does not employ the Business's technicians, and makes no warranty about any answer.

Billing: a monthly fee plus a per-check fee for each submission inside the Business's service area that is not a do-it-yourself answer. Fees are charged by card through Stripe. Cancel any time from the billing page; service continues to the end of the paid period.

Data: homeowner submissions and photos are stored for the retention period shown in the portal (default 90 days) and then deleted. The Business may export its customer list at any time. The platform uses the data only to operate the service.

Indemnity: the Business agrees to indemnify the platform owner against claims arising from answers it sent, work it performed, or its use of the service.

Service is provided as-is; liability is limited to fees paid in the prior three months.